Overview
CODE | REASON | EFFECT |
Fault Code: 14355 PID: SPN: 3696 FMI: 9/9 LAMP: None SRT: |
The ECM expected information from a multiplexed device but did not receive it soon enough or did not receive it at all.
|
At least one multiplexed device will not operate properly. |
Circuit Description
Normally, switches, accelerators, and other components are connected to the engine control module (ECM) directly through individual wires. Multiplexing allows those same components to be hard wired to an original equipment manufacturer (OEM) electronic control unit (ECU). Then component values and states from components such as sensors, throttle input, and switches can be transmitted from the OEM ECU to the Cummins® ECM over the SAE J1939 data link.
Messages sent from OEM VECUs or transmission ECUs are received by the Cummins® ECM and used for controlling the engine. The Cummins® ECM and OEM VECUs must be configured properly so that proper operation of the multiplexed components will occur.
Component Location
The SAE J1939 data link wiring and the SAE J1939 devices vary by OEM options.
Conditions for Running the Diagnostics
This diagnostic runs continuously when the keyswitch is in the ON position or when the engine is running.
Conditions for Setting the Fault Codes
The Engine Control Module (ECM) did not receive a message from a multiplexed device.
The Engine Control Module (ECM) detected an open or short circuit condition in the J1939 data link harness.
Action Taken When the Fault Code is Active
- The ECM illuminates the amber CHECK ENGINE lamp immediately when the diagnostic runs and fails.
- The multiplexed device will not operate.
Conditions for Clearing the Fault Code
- To validate the repair, perform a key cycle, start the engine and let it idle for 1 minute.
- The fault code status displayed by the recommended Cummins® electronic service tool or equivalent will change to INACTIVE immediately after the diagnostic runs and passes.
- The ECM will turn off the amber CHECK ENGINE lamp immediately after the diagnostic runs and passes.
- The “Reset All Faults” command in the recommended Cummins® electronic service tool or equivalent can be used to clear active and inactive faults, as well as extinguish the MIL for OBD applications.
Shop Talk
When this fault code is active, some multiplexed devices can possibly not function as desired.
This fault can occur for the following reasons:
When the ECM is set up properly (components enabled and OEM VECU source addressed correctly) to receive information from an OEM VECU, but the OEM VECU is actually transmitting a message that says that component is not available for multiplexing. This can be caused when a multiplexed component is enabled in the ECM, but the OEM VECU source address of the VECU transmitting the component message is incorrect in the Cummins® ECM, or the OEM VECU is not set up to transmit the multiplexed component message.
This fault can also be caused by a bad J1939 data link connection between the OEM VECU and Cummins® ECM, a bad connection between the component and the OEM VECU, bad OEM VECU or bad Cummins® ECM. It may be necessary to contact the OEM for proper multiplexing configuration. It is possible to use the recommended Cummins® electronic service tool or equivalent to monitor multiplexed components.
It is possible to use the recommended Cummins® electronic service tool or equivalent to monitor multiplexed components.
- Reference the appropriate OEM wiring diagram when troubleshooting circuits that utilize wiring supplied by the OEM.
Troubleshooting Summary
Solution: S00000519
Verification
Conditions
- Turn keyswitch ON.
- Connect the recommended Cummins® electronic service tool or equivalent.
Action
- Use the recommended Cummins® electronic service tool or equivalent SAE J1939 Multiplexed Fault Data, located in Advanced ECM data, to determine which multiplexed component is causing the fault.
- If the status column indicates “Active” for a multiplexed component, check that the engine ECM multiplexed component enables and source addresses match the OEM VECU multiplexed component enables and source addresses. These components can be found under SAE J1939 Multiplexing in Features and Parameters.
Specification
- If the recommended Cummins® electronic service tool or equivalent SAE J1939 Multiplexed Fault Data is correct, then the OEM VECU is not transmitting the correct source address due to a malfunctioning OEM component or setup issue.
- If the J1939 Multiplexed Fault Data is not correct, then an incorrect source address has been entered into the engine ECM for OEM J1939 multiplexed component.
Linked Solutions
- None
Repair
Repair or replace only the components that were found to be out of specification.
- Repair or replace the malfunctioning OEM component.
Refer to OEM Service Manual
- For an incorrect setup in the Cummins® engine ECM, enable the proper components for multiplexing on the applicable OEM application and make sure the OEM VECU source addresses for each component are correct.
Refer to OEM Service Manual
Validation
- Connect all components
- Connect the recommended Cummins® electronic service tool or equivalent.
- Disable the fault code.
- Operate the engine within the “Conditions for Clearing the Fault Code” found in the Overview section of the troubleshooting procedure.
- Verify that the fault code is no longer active.
- Check ECM Calibration Revision History
- Use the recommended Cummins® electronic service tool or equivalent to find the current ECM code and revision number in the ECM.
- Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration Revision History Database for applicable changes related to this fault code.
- Refer to ECM Calibration Revision History Database.
Solution: S00000443
Verification
Conditions
- Connect all components.
- Turn keyswitch ON.
- Connect the recommended Cummins® electronic service tool or equivalent.
Action
- Use the recommended Cummins® electronic service tool or equivalent to read the fault codes.
- Use the recommended Cummins® electronic service tool or equivalent to find the current ECM code and revision number in the ECM.
- Compare the ECM code and revision number in the ECM to the calibration revision listed in the ECM calibration revision history for applicable changes.
Specification
- If a calibration update for this fault code is available, the ECM calibration revision must be that revision or higher.
Linked Solutions
- None
Repair
- Prior to downloading the ECM calibration, check to see that all job images and all other troubleshooting has been documented as downloading an ECM calibration will remove the fault codes on the ECM.
- Download the updated ECM calibration code.
Validation
- Connect all components
- Connect the recommended Cummins® electronic service tool or equivalent.
- Disable the fault code.
- Operate the engine within the “Conditions for Clearing the Fault Code” found in the Overview section of the troubleshooting procedure.
- Verify that the fault code is no longer active.
- Check ECM Calibration Revision History
- Use the recommended Cummins® electronic service tool or equivalent to find the current ECM code and revision number in the ECM.
- Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration Revision History Database for applicable changes related to this fault code.
- Refer to ECM Calibration Revision History Database.
If all steps have been completed and no root cause has been identified, then follow the technical escalation process.