Overview
CODE | REASON | EFFECT |
Fault Code: 4769 PID: SPN: 1761 FMI: 10/10 LAMP: Amber SRT: |
A valid diesel exhaust fluid tank level reading has NOT been received.
|
Possible reduced engine performance. |
Circuit Description
The aftertreatment diesel exhaust fluid tank level sensor is used to monitor the aftertreatment diesel exhaust fluid level inside the aftertreatment diesel exhaust fluid tank.
Component Location
The aftertreatment diesel exhaust fluid tank level sensor is located in the aftertreatment diesel exhaust fluid tank. Location of the tank and level sensor is OEM dependent. Refer to the OEM service manual.
Conditions for Running the Diagnostics
This diagnostic runs continuously when the keyswitch is in the ON position or when the engine is running.
Conditions for Setting the Fault Codes
The Engine Control Module (ECM) detected the aftertreatment diesel exhaust fluid tank level sensor reading was invalid for an extended period of time.
Action Taken When the Fault Code is Active
- The ECM illuminates the amber CHECK ENGINE lamp and/or the malfunction indicator lamp (MIL) immediately when the diagnostic runs and fails.
- Engine torque will be reduced if the engine is operated for an extended period of time with this fault active.
Conditions for Clearing the Fault Code
To validate the repair, perform a key cycle, and leave the key in the ON position for 2 hours.
- The fault code status displayed by the recommended Cummins® electronic service tool or equivalent will change to INACTIVE immediately after the diagnostic runs and passes.
- The ECM will turn off the amber CHECK ENGINE lamp immediately after the diagnostic runs and passes.
- For On-Board Diagnostics (OBD) engines, the ECM will extinguish the Malfunction Indicator Lamp (MIL) after three consecutive trips where the diagnostic runs and passes.
- The “Reset All Faults” command in the recommended Cummins® electronic service tool or equivalent can be used to clear active and inactive faults, as well as extinguish the MIL for OBD applications.
Shop Talk
Possible causes of this fault code include:
- A malfunctioning aftertreatment diesel exhaust fluid tank level sensor
- Tampering of the aftertreatment diesel exhaust fluid tank level sensor
Troubleshooting Summary
Solution: S00000093
Verification
Conditions
- Turn keyswitch ON.
- Connect the recommended Cummins® electronic service tool or equivalent.
Action
- Use the recommended Cummins® electronic service tool or equivalent to read the fault codes.
Specification
Before troubleshooting this fault code, troubleshoot any fault code that is active or has more than one inactive count within the last 25 engine operating hours from the following list:
- Aftertreatment diesel exhaust fluid system: 1668, 1669, 3242, 3497, 3868, 4679, 4732, 4738, 4739
Linked Solutions
- None
Repair
- Perform a search on the appropriate fault codes.
Validation
- None
Solution: S00000798
Verification
Conditions
- Turn keyswitch OFF.
Action
- Fill the aftertreatment diesel exhaust fluid tank.
Refer to OEM Service Manual
Specification
- If the fault code goes inactive, proceed to Repair section.
Linked Solutions
- None
Repair
- Fill the aftertreatment diesel exhaust fluid tank completely full.
Refer to OEM Service Manual
Validation
- Connect all components
- Connect the recommended Cummins® electronic service tool or equivalent.
- Disable the fault code.
- Operate the engine within the “Conditions for Clearing the Fault Code” found in the Overview section of the troubleshooting procedure.
- Verify that the fault code is no longer active.
- Check ECM Calibration Revision History
- Use the recommended Cummins® electronic service tool or equivalent to find the current ECM code and revision number in the ECM.
- Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration Revision History Database for applicable changes related to this fault code.
- Refer to ECM Calibration Revision History Database.
Solution: S00000997
Verification
Conditions
- Turn keyswitch OFF.
Action
- Verify the aftertreatment diesel exhaust fluid tank level sensor is properly mounted.
- Verify that no external device is connected in place of the aftertreatment diesel exhaust fluid tank level sensor.
- Visually inspect the aftertreatment diesel exhaust fluid tank level sensor for signs of damage or tampering.
Specification
- If signs of tampering or incorrect installation has been found, then proceed to the Repair section.
Linked Solutions
- None
Repair
- Repair or replace the malfunctioning components.
- Replace the aftertreatment diesel exhaust fluid tank level sensor.
Refer to OEM Service Manual
- Repair or remove the tampering device or any external device.
Refer to OEM Service Manual
Validation
- Connect all components
- Connect the recommended Cummins® electronic service tool or equivalent.
- Disable the fault code.
- Operate the engine within the “Conditions for Clearing the Fault Code” found in the Overview section of the troubleshooting procedure.
- Verify that the fault code is no longer active.
- Check ECM Calibration Revision History
- Use the recommended Cummins® electronic service tool or equivalent to find the current ECM code and revision number in the ECM.
- Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration Revision History Database for applicable changes related to this fault code.
- Refer to ECM Calibration Revision History Database.
Solution: S00002687
Verification
Conditions
- Turn keyswitch OFF.
Action
- Fill the aftertreatment diesel exhaust fluid tank.
- Wait for 120 seconds.
- Turn keyswitch ON.
- Connect the recommended Cummins® electronic service tool or equivalent.
- Wait for 120 seconds.
- Check the aftertreatment diesel exhaust fluid gauge on the dash.
Specification
- A malfunctioning aftertreatment diesel exhaust fluid tank level, temperature, quality sensor has been detected if the fault code is active and the aftertreatment diesel exhaust fluid gauge on the dash indicates the tank is full.
Linked Solutions
- None
Repair
- Replace the aftertreatment diesel exhaust fluid tank level sensor.
Refer to OEM Service Manual
Validation
- Connect all components
- Connect the recommended Cummins® electronic service tool or equivalent.
- Disable the fault code.
- Operate the engine within the “Conditions for Clearing the Fault Code” found in the Overview section of the troubleshooting procedure.
- Verify that the fault code is no longer active.
- Check ECM Calibration Revision History
- Use the recommended Cummins® electronic service tool or equivalent to find the current ECM code and revision number in the ECM.
- Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration Revision History Database for applicable changes related to this fault code.
- Refer to ECM Calibration Revision History Database.
Solution: S00000443
Verification
Conditions
- Connect all components.
- Turn keyswitch ON.
- Connect the recommended Cummins® electronic service tool or equivalent.
Action
- Use the recommended Cummins® electronic service tool or equivalent to read the fault codes.
- Use the recommended Cummins® electronic service tool or equivalent to find the current ECM code and revision number in the ECM.
- Compare the ECM code and revision number in the ECM to the calibration revision listed in the ECM calibration revision history for applicable changes.
Specification
- If a calibration update for this fault code is available, the ECM calibration revision must be that revision or higher.
Linked Solutions
- None
Repair
- Prior to downloading the ECM calibration, check to see that all job images and all other troubleshooting has been documented as downloading an ECM calibration will remove the fault codes on the ECM.
- Download the updated ECM calibration code.
Validation
- Connect all components
- Connect the recommended Cummins® electronic service tool or equivalent.
- Disable the fault code.
- Operate the engine within the “Conditions for Clearing the Fault Code” found in the Overview section of the troubleshooting procedure.
- Verify that the fault code is no longer active.
- Check ECM Calibration Revision History
- Use the recommended Cummins® electronic service tool or equivalent to find the current ECM code and revision number in the ECM.
- Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration Revision History Database for applicable changes related to this fault code.
- Refer to ECM Calibration Revision History Database.
If all steps have been completed and no root cause has been identified, then follow the technical escalation process.